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Assisting Clients with Medication : Face-to-Face Training

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Assisting Clients with Medication : Face-to-Face Training


Overview/Content
This course provides support workers with the essential knowledge and skills to understand some medicines and ways in which they can be taken. The program also includes general side effects of common medications and how to manage medication incidents.
Support workers will learn how to safely assist clients to use a dose administration aid (DAA) and will also complete a problem-solving exercise and complete a workplace medication incident report form.

Learning Objectives
Safely assist a client to use a dose administration aid (DAA)
Recognise and identify 2 medication errors from a medication chart
Document a medication incident

Delivery Mode
Face-to-Face Training : 3 hours and 30 minutes

Qualification Issued
Assisting Clients with Medication : Face-to-Face Training

More About This Course
Our Health Care programs are only ever conducted by either a nurse or a paramedic. There can be no better trainer than one who has "lived" the experience. As a trusted health professional, they will teach the 'why' of your course and are committed to your learning. This program provides support workers with the essential knowledge and skills to understand medicines and ways in which they can be taken.
Some of the topics include:

  • Understanding the role of medicines

  • Duty of care relating to medications and the roles and responsibilities of the support worker

  • Overview the schedule of medicines and its relevance to support workers assisting clients with medications

  • Managing medications safely

  • Side effects and adverse reactions

  • Using dose administration aids

  • Recognising and responding to medication incidents

  • Understanding the importance of documentation and the recording and reporting process







Premium Health were fast, flexible and willing to assist at all times, we changed sessions from face-to-face (on-site) to video conferencing for all of our people. This was a great achievement and provided a great outcome.

  • Jenny O’Farrell
  • Head of Learning & Development
  • Disability Services Australia
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