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Frequently Asked Questions

This page contains answers to frequently asked questions about Premium Health and our courses. Check back for regular updates.

Many of our nationally accredited courses, including HLTAID003 Provide first aid and HLTAID004 Provide an emergency first aid response in and education and care setting do include CPR training and assessment. You will not receive a separate CPR certificate as it is part of the entire qualification. However, the bottom of your certificate will state that the course included training and assessment in cardiopulmonary resuscitation.

The following courses are valid for 1 year:

  • HTLAID001 Provide cardiopulmonary resuscitation

The following courses are valid for 3 years:

  • HLTAID002 Provide basic emergency life support*
  • HLTAID003 Provide first aid*
  • HLTAID004 Provide an emergency first aid response in an education and care setting*
  • 22300VIC Course in First Aid Management of Anaphylaxis
  • 22282VIC Course in the Management of Asthma Risks and Emergencies in the Workplace

* The Australian Resuscitation Council recommends that you update your HLTAID001 Provide cardiopulmonary resuscitation qualification every 12 months.

The CPR online e-Learning can take up to 2 hours. The first aid online e-Learning can take up to 6 hours. These times are a guide only, and the time it will take to complete the pre-work will differ for each learner. Shorter course times may mean there is often work to be undertaken online.

All online e-Learning is considered mandatory pre-work and must be completed prior to the face-to-face or live (zoom) training date. Participants who have not completed the online e-Learning will not be permitted to attend the face-to-face or live (zoom) session and will need to rebook at full cost.

We run our public first aid and CPR courses at the following locations in Victoria: Hampton East, Preston, Altona, Frankston, Box Hill, and Docklands.

We do not currently offer our health care training courses for individual bookings. If you would like to enquire about arranging a group booking for any of these courses, please submit an enquiry through our website or send an email to customerservice@premiumhealth.com.au.

Certificates are generally issued within 10 business days of the training session. Delays will occur if  your USI has either not been provided or is invalid. All certificates are issued in electronic format via email. Participants can receive a hard copy certificate for a fee of $15.

The Australian government requires a Registered Training Organisation to collect and verify your Unique Student Identifier (USI) number. Unfortunately we can not issue your certificate without one. For more information, head to usi.gov.au.

We understand that we ask for a lot of your personal information at times. We’re sorry! However, the Australian government requires us to collect this information on behalf of our participants.

Premium Health was fast, flexible and professional. Our people are now really at ease with the technology and loving the flexibility that video conferencing provides. The content has not been compromised and the feedback we have had has been excellent.

  • Jenny O’Farrell
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Co-ordinating training for a workplace? Contact us for more information or book your online face-to-face Zoom training or onsite training Australia-wide.