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First-aid trained bystander administers first aid to an injured cyclist

HLTAID011 Provide first aid (previously HLTAID003)

Public Training Booking
This unit describes the skills and knowledge required to provide a first aid response to a casualty including CPR to an ill and/or injured person, to coordinate first aid until the arrival of medical assistance such as an ambulance and effectively communicate and document the incident.

The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Learning Objectives

  • Respond to an emergency situation

  • Apply appropriate first aid procedures

  • Communicate details of the incident

  • Review the incident

Delivery Mode
Premium Health offers 3 delivery options. These options give you the opportunity to choose the way you would like to undertake the course. Our shorter options require you to undertake online work prior to attending your session.

  • 3 hours and 15 minutes (EXPRESS) face-to-face assessment and online e-Learning*
  • 3 hours and 45 minutes live virtual classroom assessment and online e-Learning

  • 8 hours face-to-face training and assessment

*Fast track your training with our express delivery modality. Students are required to completed online e-learning and assessment prior to attending an assessment ONLY face-to-face session. Learn at your own pace, in a time that suits you.

Qualification Issued
HLTAID011 Provide First Aid

More About This Course
Your trainer will be either a nurse or a paramedic - there can be no better trainer than one who has "lived" the experience. As a trusted health professional, they will teach the "why" of first aid and are committed to you leaving your course with confidence and competence.

Premium Health believes every student should have their own manikin - this means there is no waiting around for "your turn". Learning is best remembered by "the doing", this means the more time you actively spend time on the manikin the greater the retention of the skill, so when you may need to recall how to do CPR, you are more able to recall and perform the skill.

Some of the topics covered in provide first aid are:

  • The DRSABCD action plan and responding to emergency situations

  • Managing unconscious casualties, infants, children and adults

  • Cardiopulmonary resuscitation (CPR), infants, children and adults

  • Using a defibrillator (AED)

  • Infection control

  • First aider responsibilities (home and workplace)

  • Bleeding and shock

  • Heart and respiratory conditions

  • Altered conscious states (seizures, fainting, diabetes, head injuries)

  • Anaphylaxis

  • Asthma

  • Fractures and soft tissue injuries

  • Burns, bites and stings

  • Eye injuries, crush injury, wound management, poisoning

  • Minor wound management

  • OHS/WHS legislation (First Aid Codes of Practice)

People over the age of 14 years are eligible to attend. Students attending the course will be required to demonstrate their physical ability to perform at least 2 minutes of uninterrupted CPR on an adult manikin placed on the floor. If you are unsure of your ability to demonstrate this requirement please contact us on 1300 721 292.

Public Dates

We have two types of delivery options for these public training courses. Sessions with "Pathway: 3 hour and 45 minutes face-to-face assessment and online e-Learning" have mandatory pre-work requirements which must be completed prior to attending your assessment session. You will be turned away from the assessment session if you have not completed your pre-work and will be required to rebook the training at full cost. Your pre-work requirements will be included in your booking confirmation email. Please reach out to us if you have not received your confirmation email and are unsure of the pre-work requirements.

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Premium Health were fast, flexible and willing to assist at all times, we changed sessions from face-to-face (on-site) to video conferencing for all of our people. This was a great achievement and provided a great outcome.

  • Jenny O’Farrell
  • Head of Learning & Development
  • Disability Services Australia
  • I need a course for...
  • First Aid
  • Health Care
  • Health Professionals
  • High Intensity Support Skills
  • Mental Health
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Co-ordinating training for a workplace? Contact us for more information or book your live online training or onsite training Australia-wide.