Keep your health care training going during the COVID-19 pandemic
When COVID-19 hit, Disability Services Australia’s Head of Learning and Development, Jenny O’Farrell, was presented with a unique challenge - how was she going to have her staff trained in essential health care skills to support clients, now that face-to-face training that she’d organised was off the table due to new social distancing laws.
Disability Services Australia is based in NSW and supports over 3000 people with a disability and employs over 1600 staff. Jenny said, “we needed to induct and on-board a significant number of new staff for a large project that was going to have a large impact on our organisation. We had organised with Premium Health face-to-face sessions over a 5-week period at four different venues. It was vital to have our staff trained in key areas such as Catheter Care, Bowel Management, Medication Administration, Infection Control and Food Safety. Due to the COVID-19 impact we had to cancel all of our face-to-face sessions.”
Premium Health (a national First Aid and Health Care Training organisation) came up with the solution. Training went online, delivered by a live virtual classroom using Zoom. Premium Health’s nurse trainers delivered practical, interactive sessions, where participants could see skills demonstrated and ask questions.