In an industry that runs on relationships, recruiting the right skills for the job is just the beginning.

Our 30 years delivering face-to-face training has shown us that a great attitude and a real way with people are just as important attributes to look out for and attract in a candidate. Because ultimately, these skills are what your customers experience firsthand, and what sets your business apart from the competition.

Here are our ‘golden rules’ for recruiting the best of the best for your RTO (and keeping them on board):

1. Be Clear
A clear understanding about the role you’re recruiting for, communicated in a clearly defined job description is a great place to start. Agree with internal stakeholders what skills are critical vs. learnable, and discuss these expectations with applicants upfront.

2. Be Diligent
When a simple administrative oversight could land you in deep water (or worse), it pays to stick to process. Take the time to run health declarations for peace of mind when hiring, and ensure your recruit is who they say they are by completing detailed documentation reviews and comprehensive reference and police checks.

3. Be Flexible
The best of the best are likely already employed. Leveraging the benefits of time-saving technology, industry-specific recruitment channels and accommodating the work-life balance needs of applicants at every stage of the recruitment process will broaden your talent pool exponentially, and demonstrate your business’ positive approach to work-life balance.

4. Be Authentic!
Even in the most competitive jobs market, recruitment is a two-way street. Recruiting someone who will gel well with your team and represent your brand with pride starts with being authentic about who you are as a business; from the core values you subscribe to, to the areas you’re working to improve.

Finding the best person for the job isn’t always as quick and easy as we’d like it to be, but by getting clear on what it is you’re looking for, sticking to efficiency-driven processes, leveraging the technology and channels available to you while remaining true to who you are as a business means everyone’s happier in the long-term.

Fiona Compton

Fiona brings over 18 years’ corporate experience in the public and private sectors to her role as Premium Health’s Business Manager, where she’s responsible for leading the business’ strategic expansion through the development of strong human capital. Day to day, Fiona oversees Premium Health’s financial visibility, talent identification and critical project administration. She holds Bachelor of Health Science from Latrobe University.

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